> Spa Water Troubleshoot

IMPORTANT INFORMATION: To keep your pool and spa at its best, test a minimum

of twice a week, and test your spa before each use.

Excessive Foaming

Possible Cause	Solution	Preventative Maintenance
Buildup of body oils, cosmetics and detergents from bathers	Add FOAM DOWN	Shock with RENEW or RENEW TABS Use RENEW or RENEW TABS weekly to oxidize unwanted organic material
Calcium hardness too low	Add CALCIUM BOOSTER to obtain 150-400 ppm calcium level in the water	When adding make-up water or freshly filling the spa, have the calcium level tested Large amount of total dissolved solids Drain and refill water Drain and refill water at least once every 90 days

Eye And Skin Irritation

Possible Cause	Solution	Preventative Maintenance
pH or total alkalinity out of balance	Test water and adjust pH and total alkalinity as necessary using SPA UP or SPA DOWN	Maintain a pH of 7.2 - 7.8 and total alkalinity of 80 - 120 ppm
Chloramines or excessive organic contaminants	Shock water with RENEW or RENEW TABS	Shock water weekly as part of the Simple Spa Care® Program

Water Oder

Possible Cause	Solution	Preventative Maintenance
Excessive organic contaminants or lack of sanitizer	Shock treat with RENEW or RENEW TABS,Check and adjust sanitizer level	Use RENEW or RENEW TABS weekly as part of the Simple Spa Care® Program

Chalky, White Scale Deposits

Possible Cause	Solution	Preventative Maintenance
High mineral content in water	Add 2 oz. of DEFENDER per 800 gallons of water	Use DEFENDER as part of the Simple Spa Care® Program

PROBLEM: Does your spa produce an odor that takes your breath away?

ANSWER: This problem is called Off-Gasing!
Click Here For Free Downloadable Directions To Fix and Prevent.

Knowledge You Need To Know To
Maintain A Safe Long Lasting Hot Tub!

What Is Free Chlorine?
Free Chlorine – Ideal Reading: Pool 1.0 – 3.0 ppm; Spa 3.0 – 5.0 ppm
To maintain a clean and clear pool, keep the free chlorine level in the right range. Free chlorine is the portion of the total chlorine remaining in chlorinated water that has not reacted to contaminants – and is “free” to go to work to kill bacteria and other contaminants. Shock Treatment – Contrary to popular belief, a strong chlorine smell is not an indication of too much chlorine in the pool but actually a red flag that a super dose of chlorine may be required to correct the problem. Shock treatment adds a larger than normal amount of oxidizing chemicals to pool water.The ideal frequency for a super dose is every week, depending on use and water temperature.

What Is Bromine Level?
Bromine – Ideal Reading: 2.0 – 6.0 ppm
To obtain bromine result, multiply free chlorine value by 2.2. Bromine is a popular pool and spa sanitizer often used instead of chlorine. Environmental conditions (leaves, rain) and usage (how many folks are enjoying the pool or spa) will add contaminants in the water. Those contaminants will decrease the bromine existing in the water. Be sure to test the bromine before entering the water. Even if the system is dormant or not in use, you should test the bromine level at least weekly to prevent any build-up of bacteria or algae.

What Is pH?

pH – Ideal Reading: 7.2 – 7.8
Losing control of pH in the water unleashes a whole series of problems. The pH can damage metal equipment and plaster walls if it gets out of balance. A swimmer’s body a pH between 7.2 and 7.8, so if the pool water isn’t kept in this range then swimmers will start to feel irritation of their eyes and skin. Finally, the pH must stay in the proper range to maximize the efficiency of chlorine.If you pH is low, below 7.2, the water is too acidic and it can damage the piping and pool surfaces under certain conditions. You can use sodium carbonate (soda ash) to increase pH when levels are too low. Other chemicals that can raise the pH are sodium bicarbonate and sodium sesquicarbonate. Above 7.8, the water is more alkaline (basic) and under certain conditions can form deposits in the piping and on pool surfaces. Sodium bisulfate and muriatic acid can lower the pH when it gets too high.

What is Total Alkalinity?

Total Alkalinity – Ideal Reading: 80 – 120 ppm
Total alkalinity is the measure of the water’s ability to resist pH change. If the total alkalinity is low, the pH will fluctuate widely and be difficult to maintain. When total alkalinity is high, the pH can become difficult to move and the water can be scale forming. Increasing Total Alkalinity – Sodium bicarbonate is the most effective and popular chemical for increasing total alkalinity. Other chemicals that can raise the total alkalinity are sodium carbonate (soda ash) and sodium sesquicarbonate. Decreasing Total Alkalinity – When the total alkalinity is too high, you can lower it by using muriatic acid or sodium bisulfate.

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